Below is our Privacy Policy.
When you provide us with personal information through the EncinoTranslations website (hereinafter referred to as the “Website”), your privacy and the rights granted to you under data protection regulations are respected. Therefore, it is important that you understand what information we collect about you during your visit and how we use that information. Your visit to the Website is subject to this Personal Data Processing Policy.
We will not disclose your personal information to third parties except as described in this Privacy Policy, where required by law, or where necessary for the provision of the requested services.
1. Collection and Use of Information
By providing us with your personal data on the Website, you are expressing your acceptance of the processing and communication of your personal data as outlined in this Personal Data Processing Policy. If you prefer that the site owner does not collect personal information about you, please do not provide it.
The site owner may use the personal information you provide in a dissociated form (without personal identification) for internal purposes, such as statistical analysis. This allows the site owner to collect, store, or accumulate certain non-personal information related to your use of the Website, such as which of our pages are most popular.
The contact form on the Website is purely informative and does not, under any circumstances, result in any legally binding effect from the response.
2. Links
The Website may contain links to or from other websites. Please be aware that the site owner is not responsible for the data processing practices of other websites. This Personal Data Processing Policy only applies to the information collected on our Website. We encourage you to read the data protection policies of any other websites you link to from our Website or visit in any other way.
3. Security
The site owner has implemented reasonable technical and organizational measures to protect the security of personal information and client documents, both online and offline.
4. Confidentiality of Client Documents
EncinoTranslations understands that documents submitted for translation may contain sensitive personal, financial, legal, business, or immigration-related information.
All documents and information provided by clients, whether through the Website, email, file transfer services, or any other communication channel, are treated as strictly confidential and are used solely for the purpose of providing the requested translation and related linguistic services.
Client files may be stored, transmitted, and processed using secure professional platforms, including Google Workspace and Google Drive, which implement industry-standard security measures and data protection safeguards.
Documents submitted for quotation purposes are also treated as confidential, regardless of whether a translation order is ultimately placed.
Access to client documents is restricted to authorized personnel, contractors, or service providers directly involved in the provision of the requested services and who are subject to appropriate confidentiality obligations.
EncinoTranslations does not sell, distribute, disclose, or otherwise make client documents available to third parties without the client’s prior consent, except where required by applicable law or, where necessary, with trusted service providers acting on behalf of EncinoTranslations and subject to appropriate confidentiality and data protection obligations.
Reasonable technical and organizational measures are implemented to protect client documents and personal data against unauthorized access, alteration, disclosure, loss, or destruction.
Client documents are retained only for as long as reasonably necessary to provide the requested services and to comply with applicable legal, accounting, and record-keeping obligations. Clients may request the deletion of their documents, subject to any legal or contractual retention requirements.
EncinoTranslations routinely handles documents relating to immigration procedures, visa applications, financial solvency requirements, civil registry records, academic credentials, legal proceedings, banking documentation, and other sensitive matters, applying the same standards of confidentiality and data protection to all projects.
5. Personal Data Protection
In accordance with the European General Data Protection Regulation (EU) 2016/679 (GDPR), EncinoTranslations guarantees the confidentiality of the personal data in its possession.
The data provided forms part of a database managed by EncinoTranslations for the administration of contracted services, customer support, accounting obligations, and, where consent has been granted, the communication of promotional information.
Personal data and client documents will be retained only for as long as necessary to provide the requested services, comply with applicable legal obligations, maintain accounting and contractual records, resolve disputes, and protect the legitimate interests of EncinoTranslations.
Such information will not be disclosed to third parties without the data subject’s consent, except where required by law or where necessary for the provision of the contracted services under appropriate confidentiality and data protection safeguards.
If you wish to exercise your rights of access, rectification, erasure, restriction of processing, objection, or data portability, you may do so by contacting us at info@encinotranslations.com, in accordance with the terms established by the GDPR.
You may obtain further information about your data protection rights through the Spanish Data Protection Agency (Agencia Española de Protección de Datos).